FAQs

This is such an excellent question, and we’re so glad you asked. Our highly-skilled cleaners are eager for your home to be as fresh and clean as possible. We ask that you tidy up your living space and place those random items, including kids' toys, that have been gathering in some piles in their appropriate places. Don’t worry; we often have those piles too.

If you wish for us to change your linens, we ask that you leave a clean set of bedding sheets (fitted, flat, pillow cases) on top of each bed that is to be serviced.

Thank you in advance for helping us ensure you have the best cleaning experience possible!

Cleaning your home should be easy for both you and your pet. Some pets like their own space, so consider placing them somewhere safe. For pets protective of your home, keeping them outside or in a separate area ensures everyone's safety. When you won't be home during our visit, let us know during our first chat. We'll set up a smooth plan to get your home clean.

Our intention at Maids on a Mission is to give you back more time in your day so you can “follow your dream, while we clean!”

With that being said, you are not required to be present during your one-time or recurring cleaning service. Upon establishing cleaning services, we’ll make arrangements for keyless entry into our home.

For those who prefer to be home during the cleaning, no problem, we’re more than happy to work around you as you enjoy relaxation tasks.

If you find you need to change your appointment time, simply give us a call at (210) 988-0288, so we’re able to move our mobile cleaning teams schedule quickly.

We ask for you to give us a 48-hour notice when rescheduling any service.